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¨ SpectroRx(SPECTRUM Resolution Expert)User’s Guide 5.0rev1

Figures SpectroRx (SPECTRUM Resolution Expert)viii User’s Guide 5.0rev1

Step 2: Integrating SpectroRx and AlarmNotifierIntelligent Monitoring and Control SpectroRx (SPECTRUM Resolution Expert)7-4 User’s Guide 5.0rev1Step 2:

9031666 E9 Intelligent Monitoring and Control7-5Step 2: Integrating SpectroRx and AlarmNotifierA Summary of How It’s DoneThe information that the progr

Step 2: Integrating SpectroRx and AlarmNotifierThe Integration TasksIntelligent Monitoring and Control SpectroRx (SPECTRUM Resolution Expert)7-6 User’s

9031666 E9 Intelligent Monitoring and Control7-7Step 2: Integrating SpectroRx and AlarmNotifierThe Integration TasksFigure 7-4. The Modified SetScript F

Running the Integrated SystemIntelligent Monitoring and Control SpectroRx (SPECTRUM Resolution Expert)7-8 User’s Guide 5.0rev1An explanation of four s

9031666 E9 Accessing SpectroRx from the Web8-1Chapter 8Accessing SpectroRx from the WebThis chapter describes how to set up a Web interface for Spectr

Setting Up and Accessing the Web InterfaceAccessing SpectroRx from the Web8-2SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1Setting Up and

9031666 E9 Accessing SpectroRx from the Web8-3SpectroRx Web FunctionalitySpectroRx Web FunctionalityThe SpectroRx Web interface is read-only. The func

SpectroRx Web FunctionalityFinding Similar CasesAccessing SpectroRx from the Web8-4SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1Figure 8-

9031666 E9 Accessing SpectroRx from the Web8-5SpectroRx Web FunctionalityFinding Similar CasesIn the similar-case display, click on a case number to o

9031666 E9 Prefaceix Preface The Preface lists background information for understanding the SpectroRX User’s Guide . Product Description Welcome to

SpectroRx Web FunctionalityFinding Similar CasesAccessing SpectroRx from the Web8-6SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1Netscape:

9031666 E9 Accessing SpectroRx from the Web8-7SpectroRx Web FunctionalityViewing All CasesViewing All CasesTo view all cases, click on View All Cases

SpectroRx Web FunctionalityViewing All CasesAccessing SpectroRx from the Web8-8SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1

9031666 E9 InstallationA-1 Appendix A Installation This appendix describes the procedures for installing SpectroRx. In This Appendix • The Installati

The Installation ProcessInstallationA-2SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 The Installation Process SpectroRx is installed wit

9031666 E9 InstallationA-3Installation Procedure Installation Configuration dialog box. Or you can perform an auto installation and then change the pa

Installation ProcedureInstallationA-4SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 Figure A-1. The Installation Configuration Dialog Box

9031666 E9 InstallationA-5Installation Procedure A Component Selection dialog box, similar to that in Figure A-2, appears.9. In the Component Selecti

Installation ProcedureInstallationA-6SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 Figure A-3. Installation Monitor Dialog Box 12. If yo

9031666 E9 Customizing the EnvironmentB-1Appendix BCustomizing the EnvironmentThis appendix describes how to edit the SpectroRx resource file cbr_setup

How to Use This GuidePrefacexSpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 How to Use This Guide The guide is organized as follows: Chap

SpectroRx Environment FilesCustomizing the EnvironmentB-2SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1If you chose to modify any of these

9031666 E9 Customizing the EnvironmentB-3SpectroRx Environment Filescbr_setup cbr_setup The resource file cbr_setup contains three parameters. You

SpectroRx Environment Filescbr_setupCustomizing the EnvironmentB-4SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1

9031666 E9 Index1IndexAAlarm Code 2-8alarm resolution 1-3AlarmNotifier 7-4architecture 1-6arrow buttons 2-14automated alarm resolution 7-1Bbacking up c

Index2SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1HHelpTool Tips 2-8Iinstallationcustom or auto A-2, A-6default parameters A-2procedure

9031666 E9 Index3Wweb interfacehow to access 8-2how to set up 8-2

Index4SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1

9031666 E9 PrefacexiTypographical Conventions Typographical Conventions The following typographical conventions are used throughout this manual:• Ref

Questions about SPECTRUM DocumentationPrefacexiiSpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1

9031666 E91-1 Chapter 1 What is SpectroRx? This chapter describes SpectroRx, the alarm resolution process, and case-based reasoning — the methodolog

How SpectroRx Can Benefit YouWhat is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)1-2 User’s Guide 5.0rev1How SpectroRx Can Benefit YouSpectroRx (SP

9031666 E9 What is SpectroRx?1-3The Alarm Resolution ProcessThe Alarm Resolution ProcessWhat SPECTRUM doesSPECTRUM continuously interrogates the devic

The Alarm Resolution ProcessWhat is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)1-4 User’s Guide 5.0rev1Figure 1-1. The SpectroRx Workflow Process

9031666 E9 What is SpectroRx?1-5What Is Case-Based Reasoning? What Is Case-Based Reasoning? Case-based reasoning systems try to approximate the probl

SpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 Summary of Changes Version Date Nature of Changes 9031666 E96/5/98 • Documented Tool Tip h

About SpectroRxWhat is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)1-6 User’s Guide 5.0rev1 About SpectroRx Before you begin working with Spectr

9031666 E9 What is SpectroRx?1-7About SpectroRxThe Case The Case A completed case is a problem with one or more possible solutions. The SpectroRx cas

About SpectroRxThe Seed Case LibraryWhat is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)1-8 User’s Guide 5.0rev1The Seed Case LibraryAll case-bas

9031666 E9 What is SpectroRx?1-9Suggested ReadingSuggested ReadingKolodner, Janet. Case-Based Reasoning. San Mateo, CA: MorganKaufmann Publishers, 199

Suggested ReadingWhat is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)1-10 User’s Guide 5.0rev1

9031666 E92-1Chapter 2Getting StartedThis chapter describes how to access and use SpectroRx and describes the fields, sections, and buttons in the Spec

Four Ways to Access SpectroRxGetting Started SpectroRx (SPECTRUM Resolution Expert)2-2 User’s Guide 5.0rev1Four Ways to Access SpectroRxThere are four

9031666 E9 Getting Started2-3Accessing SpectroRx from SPECTRUMAccessing SpectroRx from SPECTRUMThere are two ways to access SpectroRx from within SPEC

Accessing SpectroRx from SPECTRUMGetting Started SpectroRx (SPECTRUM Resolution Expert)2-4 User’s Guide 5.0rev1Figure 2-1. Invoking SpectroRx from Ala

9031666 E9 Getting Started2-5Generating a Seed Case Library Automatically Generating a Seed Case Library Automatically When you first start SpectroRx

9031666 E9i Notice Cabletron Systems reserves the right to make changes in specifications and other information contained in this document without pri

Generating a Seed Case Library AutomaticallyGetting Started SpectroRx (SPECTRUM Resolution Expert)2-6 User’s Guide 5.0rev1 Figure 2-2. Automatically

9031666 E9 Getting Started2-7The SpectroRx Case Window The SpectroRx Case Window This section describes the various fields, sections, and buttons in t

The SpectroRx Case WindowToolbar ButtonsGetting Started SpectroRx (SPECTRUM Resolution Expert)2-8 User’s Guide 5.0rev1Toolbar ButtonsThe buttons in th

9031666 E9 Getting Started2-9The SpectroRx Case WindowCase Data Section Case Data Section You can enter information in all the fields in the Case Data

The SpectroRx Case WindowCase Data SectionGetting Started SpectroRx (SPECTRUM Resolution Expert)2-10 User’s Guide 5.0rev1 Solution Summary A short ph

9031666 E9 Getting Started2-11The SpectroRx Case WindowMenu Options & Buttons Menu Options & Buttons Menu Option/Button Description File Open

The SpectroRx Case WindowMenu Options & ButtonsGetting Started SpectroRx (SPECTRUM Resolution Expert)2-12 User’s Guide 5.0rev1File(continued)Print

9031666 E9 Getting Started2-13The SpectroRx Case WindowMenu Options & ButtonsActions(continued)Copy Solution From... Opens the Copy Solution From

Accessing and Editing Additional InformationGetting Started SpectroRx (SPECTRUM Resolution Expert)2-14 User’s Guide 5.0rev1Accessing and Editing Addit

9031666 E9 Getting Started2-15Accessing and Editing Additional InformationFigure 2-4. Text Edit Dialog BoxesThe Text Edit dialog boxes allow you to vi

iiSpectroRx (SPECTRUM Resolution Expert)User’s Guide 5.0rev1 Virus Disclaimer Cabletron has tested its software with current virus checking technolog

Copying Solutions and Other InformationGetting Started SpectroRx (SPECTRUM Resolution Expert)2-16 User’s Guide 5.0rev1Copying Solutions and Other Info

9031666 E9 Getting Started2-17Setting up SpectroRx as a Multi-User SystemSetting up SpectroRx as a Multi-User SystemYou can set up SpectroRx to be use

Plug-and-Play with Multiple Case LibrariesGetting Started SpectroRx (SPECTRUM Resolution Expert)2-18 User’s Guide 5.0rev1

9031666 E93-1Chapter 3Developing the Case LibraryThis chapter describes how to create and develop the cases that make up the SpectroRx case library. I

Generating a Seed Case Library AutomaticallyDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-2 User’s Guide 5.0rev1Generating a See

9031666 E9 Developing the Case Library3-3Generating a Seed Case Library AutomaticallyFigure 3-1. Automatically Generating a Case LibraryNavigateAlarms

Making a Backup Copy of the Case LibraryDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-4 User’s Guide 5.0rev1Making a Backup Copy

9031666 E9 Developing the Case Library3-5Generating a Seed Case Library ManuallyGenerating a Seed Case Library ManuallyThe intelligence of SpectroRx r

Generating a Seed Case Library ManuallyCreating a Starter Case LibraryDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-6 User’s Gui

9031666 E9 Developing the Case Library3-7Preparing a StrategyPreparing a StrategyBefore you begin to create a case library, you should spend some time

9031666 E9iii Contents Preface Product Description...

Filling Out a CaseDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-8 User’s Guide 5.0rev1Filling Out a CaseFollow these steps to cr

9031666 E9 Developing the Case Library3-9Case Field RequirementsFigure 3-2. The Completed CaseCase Field RequirementsThis section outlines the require

Case Field RequirementsDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-10 User’s Guide 5.0rev1Problem Detail• Use normal text to d

9031666 E9 Developing the Case Library3-11Editing an Existing CaseEditing an Existing CaseFollow these steps to edit or complete an existing case:1. O

Editing an Existing CaseDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-12 User’s Guide 5.0rev1Figure 3-3. Opening a Specific CaseC

9031666 E9 Developing the Case Library3-13Opening a Blank Case3. Edit the case either by typing directly in the fields in the SpectroRx window or by ad

Opening a Blank CaseDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-14 User’s Guide 5.0rev1Figure 3-4. The Blank CaseAlarm Code:

9031666 E9 Developing the Case Library3-15SpectroRx WorksheetsSpectroRx WorksheetsThe SpectroRx worksheets will help you begin designing the cases for

SpectroRx WorksheetsDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-16 User’s Guide 5.0rev1Problem Summary Solution SummaryWorkshe

9031666 E9 Developing the Case Library3-17SpectroRx WorksheetsProblem DetailSummary DetailWorksheet II - Filling In the CasesWhen you have completed t

Contents SpectroRx (SPECTRUM Resolution Expert)iv User’s Guide 5.0rev1 Chapter 3 Developing the Case Library In This Chapter...

SpectroRx WorksheetsDeveloping the Case Library SpectroRx (SPECTRUM Resolution Expert)3-18 User’s Guide 5.0rev1ParametersRunable Solution1234567891011

9031666 E94-1Chapter 4Setting up SpectroRx as a Multi-User SystemThis chapter describes how to setup SpectroRx as a multi-user system.In This Chapter•

How a Multi-User System WorksOne Public Case LibrarySetting up SpectroRx as a Multi-User System SpectroRx (SPECTRUM Resolution Expert)4-2 User’s Guide

9031666 E9 Setting up SpectroRx as a Multi-User System4-3How to Set up SpectroRx as a Multi-User SystemProcedure Summary• Making your own private case

How to Set up SpectroRx as a Multi-User SystemProcedure On the Administrator MachineSetting up SpectroRx as a Multi-User System SpectroRx (SPECTRUM Re

9031666 E9 Setting up SpectroRx as a Multi-User System4-5How to Set up SpectroRx as a Multi-User SystemProcedure On the Administrator Machine• If the

How to Set up SpectroRx as a Multi-User SystemProcedure On Each Client MachineSetting up SpectroRx as a Multi-User System SpectroRx (SPECTRUM Resoluti

9031666 E9 Setting up SpectroRx as a Multi-User System4-7Saving and Deleting Cases in a Multi-User System• If the client is an NT1. Mount the shared c

Plug-and-Play with Multiple Case LibrariesSetting up SpectroRx as a Multi-User System SpectroRx (SPECTRUM Resolution Expert)4-8 User’s Guide 5.0rev1Pl

9031666 E95-1Chapter 5Finding Cases and Using the LibraryThis chapter describes how to find similar cases from the SpectroRx case library, execute solu

9031666 E9v cbr_delete... 6-3cbr_e

How To Use the Case LibraryFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-2 User’s Guide 5.0rev1How To Use the Case Libra

9031666 E9 Finding Cases and Using the Library5-3Finding Similar CasesFinding Similar CasesFollow these steps to find and review cases that are similar

Finding Similar CasesFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-4 User’s Guide 5.0rev16. (Optional) As a final step, s

9031666 E9 Finding Cases and Using the Library5-5Using Runable Solutions Using Runable Solutions SpectroRx enables you to automate the alarm resoluti

Using Runable SolutionsCreating Scripts and ProgramsFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-6 User’s Guide 5.0rev

9031666 E9 Finding Cases and Using the Library5-7Using Runable SolutionsExecuting a Solution from SpectroRx Executing a Solution from SpectroRx Once

Using Runable SolutionsExecuting a Solution from SpectroRxFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-8 User’s Guide

9031666 E9 Finding Cases and Using the Library5-9Searching for Specific Case Information Searching for Specific Case Information You can also use the c

Printing a CaseFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-10 User’s Guide 5.0rev1 Printing a Case Follow these steps

9031666 E9 Finding Cases and Using the Library5-11Printing a Case Figure 5-4. The Print Dialog Box and the Printed Case CancelOKPrinter SpectroRx: Pr

Contents SpectroRx (SPECTRUM Resolution Expert)vi User’s Guide 5.0rev1

Mailing a CaseFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-12 User’s Guide 5.0rev1 Mailing a Case Follow these steps t

9031666 E9 Finding Cases and Using the Library5-13Mailing a Case Figure 5-5. The Send To Dialog Box and the E-Mailed Case CancelOKRecipients SpectroR

Mailing a CaseFinding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)5-14 User’s Guide 5.0rev1

9031666 E96-1 Chapter 6 Integration with 3rd Party Applications This chapter describes the SpectroRx integration interface. In This Chapter A Spectr

CommandsIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-2 User’s Guide 5.0rev1 All SpectroRx commands are located in

9031666 E9 Integration with 3rd Party Applications6-3Commandscbr_deletecbr_deleteDescription: Deletes a specified case. Before the deletion, SpectroRx

Commandscbr_executeIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-4 User’s Guide 5.0rev1cbr_executeDescription: Execu

9031666 E9 Integration with 3rd Party Applications6-5Commandscbr_exitcbr_exitDescription: Closes all SpectroRx windows. Before closing the windows, Sp

Commandscbr_get_caseIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-6 User’s Guide 5.0rev1cbr_get_caseDescription: Ret

9031666 E9 Integration with 3rd Party Applications6-7Commandscbr_get_caseThe following example is of the previous command but without the nogui option

9031666 E9vii Figures Figure 1-1. The SpectroRx Workflow Process ...1-4Figure 1-

Commandscbr_mesIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-8 User’s Guide 5.0rev1cbr_mesDescription: Displays the

9031666 E9 Integration with 3rd Party Applications6-9Commandscbr_purgecbr_purgeDescription: Deletes all cases from the case library and returns a GUI

Commandscbr_retrieveIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-10 User’s Guide 5.0rev1cbr_retrieveDescription: Re

9031666 E9 Integration with 3rd Party Applications6-11Commandscbr_retrievecbr_retrieve kw=“Contact Lost” [Return]NOTEWhen you use the cbr_retrieve com

Commandscbr_saveIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-12 User’s Guide 5.0rev1cbr_saveDescription: Saves the

9031666 E9 Integration with 3rd Party Applications6-13Commandsstart_cbrstart_cbrDescription: Opens an empty (blank) case in a SpectroRx window.Syntax:

Commandsstart_cbrIntegration with 3rd Party Applications SpectroRx (SPECTRUM Resolution Expert)6-14 User’s Guide 5.0rev1

9031666 E97-1Chapter 7Intelligent Monitoring and ControlThis chapter shows a programmer how to integrate SpectroRx and AlarmNotifier for intelligent mo

Step 1: Setting up CasesIntelligent Monitoring and Control SpectroRx (SPECTRUM Resolution Expert)7-2 User’s Guide 5.0rev15. If the alarm is repaired,

9031666 E9 Intelligent Monitoring and Control7-3Step 1: Setting up CasesThe start_snmpd script (see Figure 7-1) is an example of a case for repairing